Privacy Policy – Pixel Arcade

Last updated: 12/04/2025

Pixel Arcade highly values the protection of your personal data. This privacy policy explains what data we collect, how it is used, stored, and protected.

1. Controller

Pixel Arcade, located at Tramkade 18, 5211VB in ’s-Hertogenbosch, is responsible for processing personal data as described in this privacy policy.

2. Personal Data We Process

Pixel Arcade processes personal data of members when they use our services. This includes, among other things:

  • Name and date of birth
  • Email address and phone number
  • Payment details (processed via PayPro)
  • Subscription usage information, such as visit logs (if applicable)

3. Purposes of Data Processing

We process your personal data only for the following purposes:

  • Registration and execution of your membership
  • Customer service and communication
  • Invoicing and administration
  • Compliance with legal obligations
  • Security and age verification

4. Legal Bases

Your data is processed based on the following legal grounds:

  • Execution of a contract
  • Legal obligations
  • Legitimate interest (such as security or business operations)

5. Data Sharing

Pixel Arcade only shares personal data with third parties when necessary for the execution of the agreement (e.g., PayPro) or to comply with legal obligations.
We do not sell your data to third parties.

6. Data Retention

We do not keep your data longer than strictly necessary:

  • Membership-related data: up to 2 years after termination
  • Financial records: 7 years, in accordance with tax laws

7. Security

Pixel Arcade takes appropriate technical and organizational measures to protect your data from misuse, loss, unauthorized access, or unwanted disclosure.

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Request restriction of processing
  • Object to the processing of your data
  • Data portability
  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Requests can be sent to: leden@pixelarcade.nl

9. Changes

Pixel Arcade reserves the right to update this privacy policy. The latest version will always be available on our website.